COSTA RICA'S CALL CENTER

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Costa Rica's Call Center (CCC) is a state of the art telemarketing outsourcing call center located in the capital city of San Jose, Costa Rica in Central America. Our bilingual call centers primary objective is to personally fulfill your need of key BPO call center telemarketing services. The main focus of every BPO outsourcing campaign will always be to personally educated and enhance the skills and every call center agent so that we may give superior quality of outbound and inbound telemarketing solutions to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.

OBAMACARE increases outsourcing in 2014? Enacted in July 2010, The U.S. healthcare reform (“Obama Care” or the “Patient Protection and Affordable Care Act”) is intended to pressure large and small employers through force and taxation. The end result will show North American companies deciding to send customer support, sales, lead generation and appointment setting jobs offshore to stay competitive or risk going out of business. Many business owners will hire a dedicated bilingual employee nearshore who is 100% qualified for their project. Financially speaking, ESL call center employees in Costa Rica are as effective as transitional in-house staff for half of the cost. This proven strategy will give small to medium sized companies the option to scale up their BPO staff without getting caught in the Obamacare challenge in 2014.

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